SHIPPING & RETURNS

SHIPPING POLICY

We process orders within 1–3 business days. Once your order is shipped, you will receive a tracking number via email.

Delivery times vary depending on your location and may take between 7–15 business days.

Please note that delays may occur due to customs or shipping carriers, which are beyond our control

We offer a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your order.

To be eligible, items must be unused and in original packaging.

Refunds are processed after we receive and inspect the returned item.

To start a return, please contact our support team at support.viterraglow@gmail.com